If only Drobo support was even halfway useful it would be good to talk to one of there engineers about this because i have read many have failed the same way. I have pulled the box apart four times now and cleaned everything I can get to with contact cleaner, but I think there is a short on one of the circuit boards or the boards are being affected by heat because i have managed to bring the drobo back to life three times now only to have it then hang after about fifteen minutes of it working perfectly again. i think its definitely a hardware problem and not firmware, you can read what I have done in the post above yours which initially fixed the problem, but it came back. Iskandar I have been grappling with a similar problem for the last two months albeit on a 5D but I dont think direct attached as opposed to network attached is where the problem is. WD gives 5 years of warranty on their disks, but Drobo after two years, Drobo lets its customers pay to ask a few questions. Has anybody had any succes in fixing this issue?īesides all this, I find it annoying that Drobo’s customer support and warranty are so limited. I really can’t tell if this is a hardware failure or firmware. Again without a light on the power indicator, but orange lights next to all bay doors. Then I tried to reboot it again, but now it either shows up completely empty in my dashboard like before, or it doesn’t show up at all. I tried another empty slot, but also no luck. I didn’t have a spare one ready, so quickly ordered a new 14TB WD Red Pro.īut when I replaced it, the Drobo didn’t recognize the new disk. Three disks were green, but one showed a red light and indicated it had failed After manually rebooting the machine again, I could acces my Drobo again. The Drobo and the disks inside were making noise, but didn’t show up in the dashboard and I couldn’t ping it from my Mac’s terminal. The next day, all bays were orange, and the power indicator was completely off. The dashboard app just says “Add a drive”, while there were four WD Red Pro disks installed with at least 6TB of free space.Īfter rebooting, all four drives started blinking green and orange, and the dashboard app said “Data protection in progress”. Walked into the office to find our 5N with the single red light on. why on earth would they change it to have less functionality?Īny good ideas would be very welcome as I have a load of work to do and can't think how to get pictures into lightroom without transferring to a separate drive and then changing location in LR, once the drive is unplugged.Same problem. I can get around this by going into TO, in the top right corner, and then Drobo, Other Destination and then navigate in the finder, but this takes about 10 more clicks. Under destination, there is Drobo and no subfolders. I cannot find how to navigate to the folders and import.Īlso when I import from cards, on the right side - destination for the import, the same thing happens so I can't easily just navigate to the folder I have set up for the images to go into. When I try to import from it, under scource on the left side Drobo comes up like it used to, (below Macintosh SSD), but when I click on the triangle, it no longer shows the folders inside the drobo. I am really frustrated that lightroom has changed to make it really hard to use with my Drobo.
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